Community Guidelines

ReelSwap works best when members act in good faith. Whether you are selling a used trolling motor or buying your first kayak, treat others with respect and communicate honestly.

By using ReelSwap, you agree to follow these guidelines in addition to our Terms of Service and Acceptable Use Policy.

Treat fellow anglers the way you would want to be treated at the ramp, on the dock, or at a tackle shop.

Acceptable behavior:

• Responding to messages in a reasonable time frame
• Being courteous during price negotiations
• Honoring agreed meeting times and locations
• Giving accurate answers about item condition and history

Unacceptable behavior:

• Insults, slurs, or personal attacks
• Discrimination or harassment based on protected characteristics
• Threats of violence or intimidation
• Doxxing or sharing another person's private information without consent

Listings should accurately represent what you are selling.

Acceptable listings:

• Clear photos of the actual item for sale
• Accurate descriptions of wear, damage, and included accessories
• Honest pricing and availability
• Correct category and location

Unacceptable listings:

• Bait-and-switch items that differ from photos or description
• Hidden damage not disclosed in the listing
• Stock photos presented as your own item without disclosure
• "Price placeholder" or misleading $1 listings meant to attract clicks

You may not use ReelSwap to:

• Break the law or encourage illegal activity
• Facilitate fraud, theft, or scams
• Impersonate ReelSwap staff or another user
• Evade bans by creating duplicate accounts
• Interfere with Platform security or performance

Protect yourself and the community by refusing to participate in suspicious deals.

Red flags include:

• Requests for wire transfers, gift cards, or cryptocurrency before inspection
• Refusal to meet in person for local items
• Pressure to complete payment immediately
• Shipping offers that avoid normal buyer protections without due diligence
• Buyers or sellers who will not verify identity for high-value transactions

Acceptable practice:

• Inspect items before paying
• Use payment methods you trust for the transaction size
• Walk away from deals that feel rushed or secretive

Report suspected fraud immediately.

Harassment is not tolerated. This includes repeated unwanted contact, sexual harassment, stalking, or abusive language in messages or listings.

Unacceptable:

• Sending threatening or obscene messages
• Continuing to contact someone after they ask you to stop
• Posting revenge or shaming content about another user

ReelSwap is for fishing-related marketplace activity, not general advertising.

Acceptable:

• Listing legitimate fishing gear you own
• Mentioning your charter or guide service only where permitted and clearly disclosed

Unacceptable:

• Mass unsolicited messages to users
• Reposting the same listing across many categories or regions without reason
• Linking to unrelated commercial sites in listings or messages
• Pyramid schemes, referral spam, or unrelated product promotion

Only post content you own or have permission to use.

Unacceptable:

• Photos copied from manufacturers or other sellers without rights
• Listings that infringe trademarks or copyrights
• Selling counterfeit rods, reels, apparel, or electronics

Report copyright concerns with sufficient detail for us to review.

If you see a problematic listing or user behavior, report it through available Platform tools or contact support.

Include when possible:

• Listing URL or username
• Description of the issue
• Screenshots or message excerpts
• Whether you believe there is immediate safety risk

We review reports in good faith but cannot guarantee outcomes in every case.

Depending on severity, we may:

• Remove or hide listings
• Warn the account holder
• Temporarily restrict messaging or listing creation
• Permanently suspend accounts
• Cooperate with law enforcement when required

We are not obligated to provide prior notice for serious violations.

Accounts may be suspended or terminated for:

• Repeated policy violations
• Fraud or scam activity
• Harassment or threats
• Listing prohibited items
• Attempts to circumvent prior enforcement

Suspended users should not create new accounts to evade restrictions.

ReelSwap is a peer-to-peer marketplace. We do not guarantee transactions, item condition, or user conduct. Members are responsible for their own safety, due diligence, and compliance with law.

We expect you to:

• Follow local, state, and federal laws
• Use common sense in person-to-person deals
• Keep the community focused on fishing and outdoor gear
• Help us improve by reporting problems early

Thank you for helping ReelSwap stay a trusted place for anglers to buy and sell gear.