Privacy Policy

We respect your privacy and are committed to handling personal information responsibly. This policy applies to visitors, registered users, and anyone who interacts with ReelSwap.

Because we are an early-stage marketplace, our practices may evolve as we add features. We will update this policy when material changes occur.

We collect information you provide directly, information generated through your use of the Platform, and limited technical data from your device.

Account Information

When you create an account, we may collect:

• Email address
• Display name
• Profile photo (if provided)
• City and state (if provided)
• Authentication identifiers from sign-in providers (such as Google)
• Account preferences and settings

Listing Information

When you create or manage listings, we may collect:

• Listing title, description, and price
• Category, condition, and location (city, state, ZIP code)
• Photos and other media you upload
• Listing status (active, pending, sold)
• Contact preference selections

Listing information may be visible to other users and the public depending on listing status and Platform settings.

Communications

If you use messaging, contact forms, or other communication features, we may collect:

• Message content you send or receive
• Timestamps and related metadata
• Reports or flags you submit about other users or listings

MVP note: Some communication features may be limited or placeholder during early releases.

Device and Usage Data

We may automatically collect:

• IP address and approximate location derived from IP
• Browser type, device type, and operating system
• Pages viewed, links clicked, and referring URLs
• Dates and times of access
• Error logs and performance diagnostics

We use this information to operate, secure, and improve the Platform.

We use collected information to:

• Provide, maintain, and improve the Platform
• Create and authenticate accounts
• Display listings and marketplace search results
• Enable user-to-user interactions
• Respond to support requests and enforce our policies
• Detect, investigate, and prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Send service-related notices (such as policy or security updates)

We do not use your information to process payments, because ReelSwap does not offer checkout or payment processing.

We and our service providers may use cookies, local storage, and similar technologies to:

• Keep you signed in
• Remember preferences
• Understand how the Platform is used
• Protect against abuse

You can control cookies through your browser settings. Disabling cookies may limit certain features, including authentication.

We may share information in the following circumstances:

• With other users: Listing details, profile information, and communications you choose to share are visible as part of marketplace functionality.
• With service providers: We use vendors such as hosting, database, authentication, and storage providers (including Supabase) to operate the Platform. They process data on our behalf under contractual obligations.
• For legal reasons: We may disclose information if required by law, subpoena, court order, or governmental request, or to protect rights, safety, and security.
• Business transfers: If ReelSwap is involved in a merger, acquisition, or asset sale, information may transfer as part of that transaction.

ReelSwap does not sell your personal information.

We do not sell, rent, or trade personal information to third parties for their independent marketing purposes.

We retain information for as long as necessary to:

• Provide the Platform
• Maintain records related to listings and accounts
• Resolve disputes and enforce agreements
• Meet legal, tax, and regulatory requirements

You may request deletion of your account subject to applicable law and legitimate business needs (such as fraud prevention or legal holds).

Depending on your location, you may have rights to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Receive a portable copy of certain data
• Withdraw consent where processing is consent-based

To exercise these rights, contact us using the information below. We may verify your identity before responding.

California and other state privacy laws may provide additional rights. We will honor applicable requirements as our practices mature.

ReelSwap is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will take appropriate steps to delete it.

We implement reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure. Use strong passwords and protect your account credentials.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the latest version. Material changes may be communicated through the Platform or by email where appropriate.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

Questions about this Privacy Policy or our privacy practices may be directed to:

• Email: privacy@[DOMAIN].com
• Business Name: ReelSwap
• Address: [BUSINESS ADDRESS]